PQ OFFICIAL ACCOMMODATION

PRAGUE QUADRENNIAL 2011 OFFICIAL ACCOMMODATION (HOTELS, HOSTELS, APARTMENTS, RESIDENCES..)

Company ESTEC – CZECH INCOMING TOUR OPERATOR with tradition since 1991 is an officially appointed accommodation agency and an official partner for PRAGUE QUADRENNIAL 2011.

ESTEC – CZECH INCO0MING TOUR OPERATOR is providing accommodation in all type of hotels, hostels, apartments and residences to all official guests, visitors and participants of PRAGUE QUADRENNIAL 2011.

1/ LIST OF PRAGUE QUADRENNIAL 2011 OFFICIAL ACCOMMODATION (HOTELS, APARTMENTS, HOTEL RESIDENCY) INCLUDING HOTEL RATES VALID DURING THE PQ 2011 EVENT IN JUNE 2011 (PQ ACCOMMODATION LIST A – HOTELS…)

All official accommodation capacities were carefully selected and approved by PQ 2011 management and by ESTEC-CZECH INCOMING TOUR OPERATOR. ESTEC has reserved remarkable amount of accommodation space for the occasion of PQ 2011 and negotiated highly competitive and SPECIAL RATES for all official guests, visitors and participants in all official PQ hotels.


IMPORTANT !


All hotels with red label BOOK can be booked ON-LINE without our assistance (in case of not sufficient on-line accommodation capacity in selected hotel in selected period please send e-mail to Ms.Martina Kocourkova kocourkova@estec.cz or to Kamila Bartova bartova@estec.cz for assistance)

All hotels, apartments or hotel residence with red lebel REQUEST cannot be booked ON-LINE due to limited accommodation capacity. As for the apartments we need to know requested apartment size (number of persons and bedrooms) and length of stay in order to offer relevant SPECIAL PRICE DEAL. Therefore please click on REQUEST button and send your specifications by e-mail to Ms.Martina Kocourkova kocourkova@estec.cz or to Kamila Bartova bartova@estec.cz for assistance.


Click here for LIST „A“ OF OFFICIAL PQ 2011 HOTELS, APARTMENTS AND RESIDENCES INCLUDING PRICES


All indicated rates are stated per room per night including breakfast, VAT and all taxes and fees.


Click here for SPECIAL RATES FOR STUDENT GROUPS IN SELECTED HOTELS in PDF


2/ LIST OF PRAGUE QUADRENNIAL 2011 OFFICIAL ACCOMMODATION IN HOSTELS INCLUDING HOSTEL RATES VALID DURING THE PQ 2011 EVENT IN JUNE 2011 (PQ ACCOMMODATION LIST B – HOSTELS…)

All official accommodation capacities were carefully selected and approved by PQ 2011 management and by ESTEC-CZECH INCOMING TOUR OPERATOR. ESTEC has reserved remarkable amount of accommodation space for the occasion of PQ 2011 and negotiated highly competitive and SPECIAL RATES for all official guests, visitors and participants in all official PQ hostels.


IMPORTANT !


All hostels are indicated with the red lebel REQUEST and cannot be booked ON-LINE without our assistance. For hostel accommodation we need to know further specifications like number of male and female persons male and maximum requested occupancy in the multibedded rooms. Therefore please click on REQUEST button and send your specifications by e-mail to Ms.Martina Kocourkova kocourkova@estec.cz or to Kamila Bartova bartova@estec.cz for assistance.


Click here for LIST „B“ OF OFFICIAL PQ 2011 HOSTELS INCLUDING BASIC PRICES


All indicated rates are stated per person per night including breakfast or without breakfast, including VAT and all taxes and fees.


Click here for DETAILED HOSTELS PRICELIST in PDF


3/ MAP WITH LOCATION OF PRAGUE QUADRENNIAL 2011 OFFICIAL HOTELS, HOSTELS, APARTMENTS AND RESIDENCES(PQ ACCOMMODATION MAP)

Find all around 60 official accommodation places are located on the Prague map together with location of all Prague Quadrennial event and exhibition places.

 

Click here for MAP WITH LOCATION OF ALL PQ 2011 ACCOMMODATION AND OF ALL PQ 2011 EXHIBITION PLACES

 

4/ HOW TO MAKE AN ACCOMMODATION RESERVATION FOR PQ 2011 ?

Please check an accommodation from LIST OF AN OFFICIAL PQ 2011 ACCOMMODATION (PQ ACCOMMODATION LIST) and check accommodation location on the MAP WITH OFFICIAL PQ 2011 ACCOMMODATION (PQ ACCOMMODATION MAP)

A. ACCOMMODATION RESERVATIONS – INDIVIDUALS

I. ON-LINE RESERVATION (up to 6 persons )

  1. Select your most suitable hotel from the PQ ACCOMMODATION LIST or from the PQ ACCOMMODATION MAP

    • Click on the selected hotel
    • In the case of your being interested to find out about available rooms on-line at the selected hotel, enter details of your arrival, departure and number of adults and children into the displayed search form with the title ON-LINE ROOM AVAILABILITY SEARCH.
    • After clicking on SEARCH AVAILABLE ROOMS available types of rooms will be displayed at the hotel within the period required by you.
    • If you wish to reserve the selected hotel please chose the required room type and click on RESERVE.
    • This will display BOOKING FORM.
    • If you require AIRPORT TRANSFER to the hotel and transfer from the hotel to the airport, please put a tick next to this service in BOOKING FORM.
    • Please confirm the ticked transfers by clicking BOOK SERVICE.
    • Please fill the field SPECIAL REQUESTS details about your arrival and departure in the case that you are booking a transfer from the airport or to the airport and specify other wishes that you might have (smoking, non-smoking room etc.)
    • IMPORTANT !!! PLEASE ALSO FILL THE FIELD SPECIAL REQUEST WITH CODE : PQ 2011 IN ORDER TO BE REGISTERED AS PQ 2011 VISITOR !!!
    • Check a total price of the reservation.
    • Fill-in all required details.
    • Please choose method of payment – by credit card or bank transfer.
    • Please tick that you have read and agreed to GENERAL BUSINESS AND BOOKING CONDITIONS.
    • Click to CONFIRMATION OF THE RESERVATION.

  2. Search availability in all PQ 2011 OFFICIAL HOTELS in your dates

    • Enter your arrival, departure, required location of the hotel, hotel type, category, number of adults and children into the search form ON-LINE SEARCH FOR AVAILABLE HOTELS on the home page of www.prague-hotel-operator.com.
    • In the field HOTEL TYPE select PQ 2011 HOTELS (in order to select from PQ OFFICIAL HOTELS only) or select ALL TYPE HOTELS (in order to select from ALL AVAILABLE HOTELS )
    • After clicking SEARCH FOR AVAILABLE HOTELS available hotels will be displayed on-line with choices of available types of room within the selected period and requirements entered by you.
    • You can sort the on-line choice of available hotels by category, price or display a list of the most-booked hotels.
    • The on-line hotel prices can be displayed EUR, USD or CZK.
    • After clicking on the name of the displayed hotel a new page will be opened with a detailed description of the hotel.
    • If you wish to reserve the selected hotel please chose the required room type and click on RESERVE.
    • This will display BOOKING FORM.
    • If you require AIRPORT TRANSFER to the hotel and transfer from the hotel to the airport, please put a tick next to this service in BOOKING FORM.
    • Please confirm the ticked transfers by clicking BOOK SERVICE.
    • Please fill the field SPECIAL REQUESTS details about your arrival and departure in the case that you are booking a transfer from the airport or to the airport and specify other wishes that you might have (smoking, non-smoking room etc.)
    • PLEASE ALSO FILL THE FIELD SPECIAL REQUEST WITH CODE : PQ 2011 IN ORDER TO BE REGISTERED AS PQ 2011 VISITOR !!!
    • Check a total price of the reservation.
    • Fill-in all required details.
    • Please choose method of payment – by credit card or bank transfer.
    • Please tick that you have read and agreed to GENERAL BUSINESS AND BOOKING CONDIITONS.
    • Click to CONFIRMATION OF THE RESERVATION.

II. RESERVATION BY E-MAIL (any number of persons)

In case there is not enough on-line available accommodation capacity in your selected hotel or in your selected dates or in case you do not prefer on-line booking please send an e-mail with your request to our PQ 2011 official reservation assistance:

Martina Kocourkova kocourkova@estec.cz
Kamila Bartova bartova@estec.cz

B. ACCOMMODATION RESERVATIONS – GROUPS

I. RESERVATION BY E-MAIL (7 and more persons)

In case you wish to book a group (7 and more persons) then please send an e-mail with your request to our PQ 2011 reservation assistance :

Martina Kocourkova kocourkova@estec.cz
Kamila Bartova bartova@estec.cz

5/ PAYMENT FOR THE ACCOMMODATION – RESERVATION CONFIRMATION - HOTEL VOUCHER

A. ON-LINE RESERVATIONS PAID BY CREDIT CARD

  • After you select payment by credit card click on CONFIRMATION OF THE RESERVATION to display 3D SECURE PAYMENT GATEWAY secure pages of GLOBAL PAYMENTS EUROPE company with GP WEBPAY payment portal enabling authorization and on-line payments by credit card.
  • Please enter credit card details and click MAKE A PAYMENT.
  • After the authorization and your on-line credit card payment has been processed, ON-LINE RESERVATION INFORMATION of the selected hotel will be displayed together with CONFIRMATION OF THE RESERVATION, with RESERVATION NUMBER and with OK STATUS OF THE RESERVATION.
  • In BOOKING INFORMATION you can click on PRINT VOUCHER to display and print the HOTEL ACCOMMODATION VOUCHER) and after clicking PRINT INVOICE you can display and print an INVOICE for booked and paid services.
  • Don’t forget to print your HOTEL ACCOMODATION VOUCHER and present it at the booked hotel.
  • You will be accommodated on the basis of the production of the HOTEL ACCOMODATION VOUCHER.
  • At the moment of clicking on CONFIRMATION OF THE RESERVATION you will be automatically sent BOOKING INFORMATION by e-mail to an e-mail address entered by you in BOOKING FORM.
  • After authorization of the on-line payment by your credit card you will automatically be sent a PAYMENT CONFIRMATION by e-mail.
  • You will find a web link for repeated access to BOOKING INFORMATION, where you can PRINT HOTEL ACCOMODATION VOUCHER as well as PRINT INVOICE in a case where you have not already done so on completion of making a reservation.

B. ON-LINE RESERVATIONS PAID BY BANK TRANSFER

  • This option to pay by bank transfer will be displayed in the BOOKING FORM only if the booking is made 15 days minimum to arrival).
  • When selecting bank transfer payment please press CONFIRMATION OF THE RESERVATION to display BOOKING INFORMATION in the selected hotel with RESERVATION NUMBER and with information to when it is necessary to make the bank transfer or pay in cash at the ESTEC s.r.o. address.
  • In BOOKING INFORMATION you can click on PRINT INVOICE to display and print the INVOICE for the booked services with the bank details needed to make the payment.
  • After clicking on BOOKING INFORMATION you will be able to see detailed information about your reservation with repeated notification of the invoice due date.
  • BOOKING INFORMATION with a link to PRINT INVOICE and notification of payment will also be automatically sent to your e-mail address entered in the BOOKING FORM.
  • It is necessary to settle the INVOICE before the due date; the reservation is automatically cancelled after the due date lapses.
  • A full payment free of any bank charges must be received by ESTEC. All extras must be settled directly with the hotel upon departure.
  • After your payment has been credited in the ESTEC Ltd. account you will be sent an e-mail with PAYMENT CONFIRMATION and a website link to PRINT HOTEL ACCOMODATION VOUCHER.

C. E-MAIL RESERVATIONS FOR INDIVIDUALS OR GROUPS PAID BY BANK TRANSFER OR BY CREDIT CARD

  • Immediately on receiving the final confirmation of BOOKING ESTEC will issue an invoice for the total amount due with a request for deposit or total invoice payment regarding the reservation volume.
  • Deposit of the payment or total payment must be made within dates indicated on the invoice.
  • This deposit or total payment may be paid either by bank transfer or by credit card (VISA, AMEX, EURO/MASTERCARD)
  • Services requested will only be provided after the total invoice has been paid unless otherwise specified.
  • A full payment free of any bank charges must be received by ESTEC. All extras must be settled directly with the hotel upon departure.
  • After your payment has been credited in the ESTEC Ltd. Account you will be sent an e-mail with PAYMENT CONFIRMATION and HOTEL ACCOMMODATION VOUCHER

Payment conditions can be individually agreed and adjusted upon request.

6/ DEADLINE FOR PQ 2011 ACCOMMODATION RESERVATIONS

ALL PQ VISITORS ARE HIGHLY RECOMMENDED TO RESERVE THEIR ACCOMMODATION (HOTEL, HOSTEL, APARTMENT OR RESIDENCE) TILL APRIL 15,2011

After this deadline requests will be accepted, however, accommodation after this date are subject to availability which can be limited and cannot be guaranteed.

7/ HOW TO CHANGE RESERVATION ?

All requests for reservation change must be sent to kocourkova@estec.cz or reservations@estec.cz e-mail address

8/ HOW TO CANCEL RESERVATION ?

A. RESERVATION MADE ON-LINE

  • To cancel reservation please open e-mail with BOOKING INFORMATION which you have received at the time of making the reservation.
  • Click on the internet link – internet address stated in the e-mail.
  • BOOKING INFORMATION will be displayed on our reservation portal, where you can click on CANCEL RESERVATION.
  • This will immediately display a notification of cancellation of your reservation and information of posting the reservation cancellation details to your e-mail address.
  • In this e-mail you will find CONFIRMATION OF RESERVATION CANCELLATION.
  • Reservations can be cancelled without charge up to 4 days prior to the beginning of the reservation (arrival to the hotel).
  • In the case of your having paid by credit card, the financial sum due will be credited to your credit card account within 10 days of cancellation of the reservation.
  • In case that you have paid the reservation by bank transfer, reimbursement be credited to your account within 10 days of cancellation of the reservation.
  • In case of cancellation of reservation 3 days and less prior to the beginning of the reservation (arrival to the hotel) you will incur cancellation charges in accordance with the GENERAL BUSINESS AND RESERVATION CONDITIONS at the amount of 1 night’s accommodation price.
  • This cancellation charge at the amount of 1 night’s accommodation price will be deducted from the financial sum returned.
  • In case that the reservation will not be taken up and will not be cancelled prior to its beginning you will be charged cancellation fees at the total amount of the paid-for reservation, these being automatically covered by the already paid reservation fee.

B. RESERVATION MADE BY E-MAIL

It is possible to make the cancellation of the hotel reservation or of a booked service in writing by sending an e-mail to kocourkova@estec.cz or reservations@estec.cz e-mail address. The cancellation of reservation sent in writing by e-mail becomes valid on the return of an e-mail confirmation of the reservation cancellation from ESTEC to the ordering party. Telephone cancellation is not sufficient and is invalid. In a case you want to cancel the hotel reservation at the booked hotel or the booked service at the place of the supplier of the service, this is also insufficient and invalid.

9/ CANCELATION CONDITIONS

A. RESERVATION – INDIVIDUALS (up to 6 persons – stays maximum 12 nights )

A client has a right to withdraw from the confirmed booking free of charge but not later then 4 days before arrival or on commencement of the first service.
When a client withdraws from the confirmed booking later then 4 days prior to the day of arrival or commencement of the first service, then ESTEC has the right to claim the cancellation fees :

  • 4 days and more prior arrival – free of charge
  • 3-1 days prior to arrival – fee of 100 % of the first night
  • less then 1 day prior arrival or no show – fee of 100% of total price

B. RESERVATIONS – GROUPS (7 and more persons or individual stays longer then 12 nights)

A client has a right to withdraw from the confirmed booking free of chargé but not later then 30 days before arrival or on commencement of the first service.
When a client withdraws from the confirmed booking later then 30 days prior to the day of arrival or commencement of the first service, then ESTEC has the right to claim the cancellation fees :

  • 30 days and more prior arrival – free of charge
  • 29-21 days prior to arrival – fee of 30 % of total price
  • 20-8 days prior to arrival – fee of 50% of total price
  • 7 or fewer days prior to arrival or no show – fee of 100% of total price
Cancelation conditions can be individually agreed and adjusted upon request.

10/ PQ 2011 OFFICIAL ACCOMMODATION CONTACTS

ESTEC Ltd. – CZECH INCOMING TOUR OPERATOR
Vaníčkova 5/1
169 00 Prague 6
CZECH REPUBLIC


Company identification number : 15890597

Ms.Martina Kocourkova
E-mail: kocourkova@estec.cz
Tel. : +420 233 107 522

Ms.Kamila Bartova
E-mail: bartova@estec.cz
Tel. : +420 233 107 503

Tel. reception : +420 233 107 511, +420 233 107 555
Fax : +420 257 215 263, +420 233 356 376

Internet:
www.prague-hotel-operator.com (www.estec.cz)
www.prag-hotel-operator.de
www.prague-hotel-operator.fr
www.praga-hotel-operator.ru
www.praha-hotel-operator.cz